FAQ
Frequently Asked Questions
Quick answers about working with Valeriana Service, our plumbing services, service area, credentials and how to get started.
Getting Started & Contact
Call, text, WhatsApp or FaceTime Bruno Pereira at (954) 842-9963. You can also call, text or WhatsApp Antonio Miranda at (954) 482-2862.
Bruno is Owner / Lead Plumber and handles technical plumbing discussions. If you contact Antonio first, he can gather the basic information and coordinate with Bruno.
Yes. Photos and video are often useful when explaining a plumbing issue. Bruno can receive them by text or WhatsApp, and FaceTime may also be useful in some situations.
Start with what is happening, the property address or ZIP code, and any photos or video that help show the problem. Previous inspection reports, notices or equipment information are also useful.
No. Describe what you are experiencing or what project you are planning, and Bruno can help determine the right service and next step.
Estimates & Pricing
Bruno starts with the information you provide. Depending on the situation, photos, video or FaceTime may help him understand the scope before deciding whether an on-site evaluation is needed.
Sometimes. If the scope can be understood clearly from the information provided, Bruno may be able to discuss the work and pricing remotely.
No. Valeriana does not advertise free estimates. The right estimate or evaluation process depends on the service and the information available.
No. Plumbing work varies by the problem, property, equipment and project scope. Bruno determines the right pricing approach for the specific job.
Bruno handles technical and pricing discussions. Antonio supports customer communication and coordination and can connect you with Bruno when technical judgment is needed.
Service Area, Languages & Hours
Broward and Palm Beach Counties are our core service areas.
Service may be available depending on the project. Contact Valeriana to confirm availability for a Miami-Dade project.
Monday to Saturday: 8:00 AM to 6:00 PM. Sunday: Closed.
English, Portuguese and Spanish.
Visit the Coverage Area page for the complete list of Broward and Palm Beach communities Valeriana serves.
Licensing & Credentials
Yes. Valeriana Service operates as a Florida Certified Plumbing Contractor, license CFC1430650.
Yes. Valeriana Service is fully insured.
Bruno Pereira has been performing plumbing work since 2015.
Valeriana Service was established in 2022.
Yes. Bruno Pereira is a Certified Backflow Prevention Assembly Tester through the Institute for Cross-Connection, certification ICC-BT-1618, valid through July 27, 2027.
Our Services
Our services are organized into four categories: Plumbing, Drains, Water Heaters and Water Treatment.
Backflow, bathroom plumbing, cast iron pipe repair, commercial plumbing, gas line installation and repair, kitchen plumbing, leak detection and repair, new construction, plumbing repair, polybutylene pipe, PRV, smart home, video inspection and whole house repipe.
Drain cleaning, drain repair, hydrojetting, mainline drain cleaning, rooter service, septic, septic repairs, sewer drain camera inspection, sewer line repair and trenchless sewer lining, and sewer sump pumps.
Hot water recirculation pumps, tankless water heaters, water heater installation, water heater maintenance and water heater repair.
Reverse osmosis, salt-free water conditioners, softener and carbon systems, water softeners, water treatment maintenance and whole house carbon filtration.
Backflow
Backflow installation, repair, testing / certification and Mako Testing Kit service. See Backflow Services.
Reduced Pressure (RP), Double Check (DC) and Pressure Vacuum Breaker (PVB) assemblies.
Bruno Pereira, a Certified Backflow Prevention Assembly Tester through the Institute for Cross-Connection.
Valeriana’s testing report records information about the property and assembly, test readings, any cleaning or parts replaced, and the final pass or fail result.
Yes. Valeriana uses an inspection tag that records the device make, model, size, serial number, expiration date, tester name and pass or fail result.
Send Bruno a clear photo or copy of the notice, along with a photo of the Backflow assembly if available. That helps him see exactly what is being requested.
Payments & Contact
Cash, credit card, debit card and Zelle.
For general contact, info@valerianaservice.com. For questions, questions@valerianaservice.com.
Yes. Bruno and Antonio are both available on WhatsApp at their public phone numbers.
Yes. Direct communication with Bruno is part of how Valeriana operates. Call, text, WhatsApp or FaceTime him at (954) 842-9963.
Still Have a Plumbing Question?
Tell us what is happening, send photos or video when helpful, and we’ll help determine the right next step for your property.
Bruno Pereira, Owner / Lead Plumber • Call, text, WhatsApp or FaceTime
